The Electronic Frontier Foundation (EFF) is an international non-profit advocacy and legal organization that acts as a guardian of civil liberties, notably free speech, privacy, government transparency, and innovation, in the networked world. Though technologies such as the Internet and the iPod only entered most individuals’ daily routines around the birth of the new millennium, it was almost two decades ago when the lawyers, policy analysts, and technologists of the EFF foresaw the likelihood that millions of people around the globe would eventually interact in the digital landscape. They predicted that advocacy would be needed, as EFF legal director and general counsel Cindy Cohn explains, “to make sure that people’s Constitutional rights make it intact in cyberspace” and define the gray area between the law and technology practices. The founders of the EFF, Mitch Kapor, former president of Lotus Development Corporation, John Perry Barlow, Wyoming cattle rancher and lyricist for the Grateful Dead, and John Gilmore, an early employee of Sun Microsystems, met as participants in the virtual community Whole Earth ‘Lectronic Link, or The WELL.
In July of 1990, the U.S. Secret Service conducted a series of raids to track the distribution of a document illegally copied from a BellSouth computer, which detailed how the 911 emergency telephone system was configured. The Secret Service was worried that “hackers” would use the lines set aside for emergencies only and the lines would become overloaded, leaving people in desperate need of help unable to reach a 911 dispatcher. Steve Jackson Games, a small games book publisher in Texas, was one of the alleged recipients of the classified documents; the Secret Service executed a warrant against the innocent Jackson and took all electronic equipment and copies of an upcoming game book from Steve Jackson Games premises, causing Jackson to miss an upcoming book deadline and lose substantive revenue. No charges were ever filed against Jackson, but when the company’s computers were returned, employees discovered that all their personal e-mails had been individually assessed and deleted. No civil liberties organization would touch the case, and the press had no sympathy for hackers. Indeed, the incident emerged in an age of political paranoia after the arrest of the infamous Kevin Mitnick, who served federal time after causing more than $4 million in damage when he disrupted phone company operations. Hackers were now seen as serious criminals, not just mischievous teenagers but true villains. As Barlow writes in “Crime and Puzzlement,” this image of the hacker easily caught on, because he is so much smarter than the rest of us, knows a complex world where everyone else is lost, and understands how to profit from new technologies we can’t even conceptualize. When the EFF’s founders learned about the injustice done to Steven Jackson games, who lost about $125,000 due to the Secret Service’s actions, they were outraged and decided to form an organization dedicated to the protection of civil liberties in the realm of new technology. They simultaneously announced the formation of the EFF and their representation of Steve Jackson Games and several of the company’s employees in a lawsuit they were bringing against the United States Secret Service, a case which led to a court holding that electronic communication merits the same First Amendment protection as telephone conversations.
As articulated in the EFF manifesto, “Across the Electronic Frontier,” the founders believe longevity is vital to their creation, for they feel policymakers will remain relatively ignorant of computers and their uses well into the future and will likely relinquish much of their authority to “corporate technocrats whose jobs do not include general social responsibility.” They predicted that the resulting power struggle between institutional control and individual liberty would be long and difficult for those who don’t live on the new frontier to understand. Barlow notes the strange phenomena of potential suspects explaining to law enforcement their alleged perpetrations. Thus, EFF’s organizational goals went beyond legal advocacy to ensure that the Constitution would apply to digital media; the EFF also aimed to educate law enforcement and policy makers of civil liberties issues in telecommunications police by re-packaging the central problems into more digestible, entertaining forms through metaphors, as well as to increase public usage of new technologies.
Today, the EFF boasts 85,000 members and navigates threats from both the government and industry. The EFF has critiqued Apple for attempting to punish those who jailbreak an iPod or iPhone to use alternative software to download apps, as well as exposed the National Security Administration for warrantless surveillance and the creation of content dragnets, in which the entirety of some individuals’ cell phone and text message communication is diverted to the government and placed in databases. They’ve denounced Universal Records for issuing a take-down notice to a mother who posted a video of her adorable toddler dancing to a Prince song on YouTube and also expressed concern that immigration officials can search a laptop computer when it crosses the border without reasonable suspicion, even calling on private companies to translate or break an encryption which protects data on these machines.
The EFF is now extremely worried about data retention and believes that responsible third parties to only hold on to personal information for limited periods of time. Google, for example, provides great services for free, such as Google documents, photos and calendar, in order to be able to watch you and sell your data to companies. This access to your private information allows them to generate a mini-profile of you and can be sold to third parties so that they are better able to target their ads to your interests. Despite the fact that Google seems highly responsible and benevolent right now, as EFF lawyer Kevin Bankson has warned, there is no way to know who will control the search engine giant ten years from now.
The voices of the EFF and the individuals who make up the organization, including Pam Samuelson, Brad Templeton, John Gilmore, and Brewster Kahle, clearly are leading the movement for copyright reform and clarification, as illustrated by the role these individuals have played in our class discussions and individual presentations. I strongly believe that the work of the EFF is highly laudable and absolutely necessary for the protection of our civil rights. However, there seems to be an inherent tension in two of the core platforms that the EFF holds as an organization that, if called out, may threaten their legitimacy as an organization– how can they promote the freedom of information in the digital landscape while cautioning of the risks to privacy that all these new technologies pose? This dichotomy can been seen in the EFF’s commentary; for example, they have been quite harsh on the revamped privacy provisions that Facebook announced yesterday, but they seem to be trusting of companies like Big Champagne, which the EFF posited in their new business model for the music industry as a company that secures user anonymity while keeping track of P2P file-sharing. As an increasing amount of information flows across the Web, an individual’s privacy becomes inherently more susceptible to exposure to a third party or to government sources. Surveillance technology, such as RFID chips in clothing, GPS tracking in cells phones, and biometric identification, surely sound like 1984 nightmares, but they will eventually save lives, solve crimes, and make our lives tremendously easier. In many cases, the benefits of surveillance will outweigh the privacy threats. Moreover, as David Brin, a scientist and author of “The Transparent Society” explains, trying to stop surveillance with legislation will only drive the surveillance into secrecy, at levels beyond our perception where we will not be able to supervise, study, or discuss it. He feels that aiming to seal personal data behind firewalls and other means of encryption is virtually futile, as no program or machine will every be infallible. Perhaps, as Brin argues, the EFF would be better off if, instead of pushing for applications of the Fourth Amendment that will ultimately be difficult to enforce, they demand ways to look back at the Big Brothers of society, whoever he may be, and hold his prying eyes accountable for whatever data he collects.